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RetailAICloudDevOps

Operationalizing AI/ML at scale for a global retail enterprise

Stood up an end-to-end MLOps platform on AWS so data science teams could ship models to production weekly instead of quarterly.

Weeks→2h

Deploy time

−65%

Model failures

Self-serve

Data science

Project overview

An American multinational retail company had built multiple ML models for demand forecasting, customer behavior analysis and dynamic pricing — but had no standardized way to deploy, monitor or retrain them in production.

Challenges

  • Lack of standardized pipelines to deploy and monitor ML models in production
  • Manual handoff between data science and DevOps teams caused delays
  • Difficulty retraining models with fresh data and scaling across business units
  • No unified observability or governance for model performance in production

Our approach

We delivered a production-grade MLOps platform that bridged the gap between data science and operations.

Automated model deployment pipelines

  • Built end-to-end CI/CD with GitLab CI and Terraform
  • Automated model packaging, testing and deployment to SageMaker endpoints and EKS APIs
  • Managed SageMaker instances, artifacts and endpoint configuration as code

Feature store & data management

  • Centralized feature store on Amazon S3 with AWS Glue Catalog
  • Standardized feature engineering, lineage, versioning and reproducibility

Monitoring & retraining

  • CloudWatch and Lambda for real-time performance and data drift alerts
  • SageMaker Model Monitor for bias, latency and stale-data detection
  • AWS Step Functions retraining workflows with canary and blue/green rollouts

Outcomes

  • Reduced ML model deployment time from weeks to under 2 hours
  • Decreased model failure rate in production by 65%
  • Enabled self-service model deployment for data scientists
  • Established a single MLOps platform with auditable, reproducible processes

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